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My Wine Cabinet has chosen to ship its orders for accessories or cabinets weighing less than 30kg by express delivery through a fast and quality delivery service, better suited to this type of package.
Packages will be delivered upon signature within 24 to 48 hours maximum in Continental France and in the Principality of Monaco, and from D+3 to D+5 abroad.
Packages are delivered directly "at home" (private and professional), between 8am and 6pm (but more generally before 2pm) from Monday to Friday, except on public holidays.
All our shipments will be delivered against a mandatory signature, for security and tracking purposes. For this security reason, no deliveries are made to PO boxes.
IMPORTANT: when entering your order, be sure to provide all the information necessary for the driver to access your home (door code, intercom, lift code, precise instructions for finding your home, etc.) or, in case of absence, to your mailbox to leave you a delivery notice.
In case of absence, the carrier will leave you a notice of passage with his contact details. He will come back the next day or leave your order in the parcel relay closest to your home. The choice of the nearest relay for the delivery of the package in the absence of the consignee is the responsibility of the carrier. No complaint can be accepted on this point. The package is kept for 7 days before being automatically returned to us, at the expense of the final customer.
To pick up your package, it's easy:
IMPORTANT: as soon as your order is shipped, you will be automatically informed by email. In this email are the details of the carrier and a tracking link allowing you to track your package.
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Wine cabinet, cheese cabinet, cigar humidor, delicatessen cabinets, chocolate cabinet or meat maturation : make your choice at My Wine Cabinet!
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+33 (0) 4 26 03 05 45 at a local call cost from a landline in France - Our wine cabinet experts are available from Monday to Friday, from 9am to 7pm, except Bank holidays.
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